Need to get in touch with us?

Email : Support@CollarFactory.com

Phone / Text : 971-236-9010

If you are trying to design your own custom item and would like to know if we can make it, please use this form to let us know what you are looking for and include any reference images you might have of the desired product.

Our production turnaround is about 3 weeks at this time. Please allow at least 3.5 weeks prior to contacting you about your existing order. We will always notify you when your order has been completed and shipped.

If something isn’t quite right about your order, please don’t forget to include the order number when you reach out to us.